We are always seeking to improve on the quality of education we provide for children with SEN and are keen to hear from parents about their child’s experience.
We hope that complaints about our SEND provision will be rare, however, if there should be a concern the process outlined in the school Complaints Policy should be followed.
Further information can be found in the Complaints Policy in the School Policies section of your website or by visiting the Durham SEND Information, Advice and Support Service website.
Compliments and Complaints Procedure
School will endeavour to accommodate views and engage with parents however if you do not feel that school has been successful in meeting the needs of your child there is a complaints procedure to follow.
If you would like to discuss your SEND requirements in detail please contact the school to arrange an appointment.
For further Support contact:
03000 267 007
Lee House
Lee Terrace
Easington Village
Peterlee
County Durham
SR8 3AB
